META SMART GLASSES TRAINING
SUNGLASS HUT STORE 4717
Overview:
Developed training materials to support the rollout of Meta smart glasses in a retail environment. The project focused on translating emerging technology into clear, accessible guidance that enabled retail associates to confidently understand and communicate product features at the point of sale.
01 - Key Contributions
Game Concept & Narrative Development:
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Collaborated with my team to shape the overall game concept and narrative structure. Our goal was to create an engaging historical experience, where players could uncover the mystery of a forgotten Confederate battalion through multiple story routes.
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Contributed ideas for the game’s key storylines, which centered around player choice and historical events. The narrative was designed to evolve based on the items players collected, leading to different story paths and endings.
Creation of Game Play-Through Book:
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Authored and designed the official game book, which served as a comprehensive user manual for players. This book detailed the game’s storyline, essential commands, game mechanics, and item collection system, providing players with everything they needed to navigate the game successfully.
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Structured the manual to be player-friendly and informative, breaking down complex gameplay elements into easily digestible sections.
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Included historical references and resources in the game book to enhance the immersive experience, allowing players to connect with the real-world history behind the story
AI-Assisted Imaging:
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Utilized AI tools to create the visual elements for the game, including AI-generated imagery that depicted key items and settings in the game. These images were designed to evoke the historical period and add depth to the narrative experience.
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The AI-generated images were integrated into the game’s storytelling and item collection system, helping players visualize the items they collected and their significance in the game’s plot.
02 - Outcome
The project received positive feedback for its engaging narrative and historical accuracy. The game book was highlighted as a critical component that enhanced the player experience by providing clear instructions and rich background information. The AI-generated visuals added an extra layer of immersion, making the historical narrative more vivid and accessible to players.
03 - Example
The Cheat Sheet:
The Meta Smart Glasses training guide was a key resource supporting the product’s in-store rollout, designed to help retail associates feel confident introducing a new and unfamiliar technology. By breaking down technical features into clear, approachable guidance, the guide made it easier for teams to understand the product and communicate its value to customers. Its clean structure and accessible tone helped bridge the gap between complex tech and everyday retail conversations, making the smart glasses feel less intimidating and more exciting at the point of sale. The guide played an important role in creating a smoother launch experience by empowering associates with the knowledge they needed to engage customers effectively.
The guide was enthusiastically received by leadership and ultimately rolled out regionally due to its effectiveness. I was also invited to share the work directly with a member of the Meta wearables team, who circulated it internally and noted the team’s strong positive response—underscoring the guide’s impact beyond the store level.
